About Us
Pioneering digital customer experiencesfor over two decades
Creating a seamless flow is at the heart of designing exceptional customer experiences.
Our belief in the transformative effect of superior customer experiences has inspired our company purpose: “to make customers’ lives easier and more enjoyable.” This pursuit has driven Macquarium to become a leading CX consultancy that helps its clients realize growth through experience-driven transformations.
Made in
Atlanta
We are headquartered in Atlanta with business operations in Washington, D.C., Houston, Chicago, Charlotte and San Francisco. While our offices are in the U.S., the impact of our work is worldwide.
We employ a design thinking methodology to achieve results for our clients and their customers
Industries Served
Macquarium brings experience and insights from our work in various sectors to deepen the value we provide our clients.
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Technology
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Consumer Goods
& Services -
Telecommunications
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Entertainment
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Travel & Tourism
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Financial Services
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Utilities
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Healthcare
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Manufacturing
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Restaurants & QSR
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Education
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Retail
Macquarium in the
Community
We actively support a number of non-profit organizations, including HEAT, AJFF, Rotary and CXPA. We also encourage our employees to get involved and support them in their fundraising efforts. As part of our effort to "pay it forward" we co-founded and sponsor CX Talks, a customer experience conference series.
Macquarium in the
Community
We actively support a number of non-profit organizations, including HEAT, AJFF, Rotary and CXPA. We also encourage our employees to get involved and support them in their fundraising efforts. As part of our effort to "pay it forward" we co-founded and sponsor CX Talks, a customer experience conference series.
Awards
We are grateful for the industry recognition for the work we do for our clients.
